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Updated on: 2020-07-04
1/5
Very bad manager
"Rick Calder, Chewy manager in Florida, was my previous manager at Disney in Seattle. He was verbally abusive to contractors and wanted everybody to know he was in charge.
Permanent Disney employees did not like him. Very controlling personality, everything must be done his way, no reasoning, and would regularly charge into our operations room and start commanding people. Rick has very bad people and interpersonal skills.
I'm quite surprised Chewy would hire him. Had they asked previous employees what he is like, there would have likely been very negative feedback. Not a single person I worked with had anything good to say."
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Updated on: 2020-07-04
1/5
Truly a horrible company in every possible way
"Worked here for a short time. Very bad management. Terminal and warehouse managers want people to know THEY are in charge, do exactly what they say, without question.
Warehouse staff has a very high turnover. People are fired every week. Terminal manager Brian McConnell was passive aggressive and regularly had people fired for anything he desired.
We had a warehouse training manager who was very verbally abusive to the workers. He would constantly yell and scream at them. Nobody could make him happy. I remember one worker was tired of the abuse and stood up to him. He didn't want to fight, but he made it clear he had enough. The training manager said good, tell me if there is a problem. Within a few days the worker was fired because he stood up for himself. That is exactly what this company is like. Those who don't take abuse WILL be terminated.
IT manager Brad Hicks was frankly incompetent at his job. Often could not answer simple questions from his team, yet expected his direct reports to provide answers. Weekly coaching sessions were completely unnecessary. Formed all his decisions based on what his employees said, with no first hand knowledge.
Something I noticed in my short time working there is the managers really prefer people kissing up to them. They want strictly obedient employees. Anybody who is not subservient is usually terminated. Coworker named Rob Moore (based in Denver) fit the profile perfectly. He was a regular employee, but expected others to treat him as a supervisor, answer to him, and was very passive aggressive to those who didn't. His business profile now shows manager. His manipulating personality helped get him promoted.
As for customer service, if your furniture arrives broken, all they will do is offer a discount or refund, and make no other effort. If a customer threatens to leave, call center employees basically say sorry, go somewhere else. They really don't care. If this is how they treat a customer who is paying them, imagine how horrible employees are treated.
Please keep all of this in mind if you choose to order from this place. Do you want to support a company that rewards abuse and terminates those unwilling to put up with it?"
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2020-05-16
1/5
Terrible company to work for
"Disney looks amazing from the outside, but inside the place is completely different. Significant backstabbing, treated like being stupid, and virtually no accountability.
Upper management doesn't care at all about lower employees, and definitely not contractors. They don't know what is going on. Severe lack of communication.
Very hostile environment. There were some good days, most days were largely verbal abuse, managers pushed us extremely hard, all upper management did was complain about tasks not done fast enough, and gave us a bigger workload. Policies changed almost weekly.
The managers constantly fire people. In my time here, I saw many contractors get fired who seemed to do a good job, had a good attitude, and nobody I know made complaints about them. I asked some coworkers if they knew why anybody was fired. Nobody had any idea why. I was told one of the managers, who had a very miserable persona, was overheard saying we should all be happy to have a job. Never thanked us, complimented, nothing, just said we are lucky to be employed.
Before I started the job, my previous employer said he knew a few people that took jobs with Disney, and they hated it. I was skeptical. Now that I have been here, I totally agree. It is a horrible company.
I am happy I don't work here any more. One of the worst jobs I ever had. Not a company I would ever work for again in any capacity.
I worked with both employees and contractors, and easily more than half hated the job. So why did they stay? It was work. I keep in touch with a few people, and ALL of them are looking for new jobs."
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2015-05-13
1/5
"Ordered on Friday, received an automated email saying order shipped. On Wednesday I received another message saying my order is now shipping.
I asked why it took 3 days. Olivia said it entered their system on Monday and 2 business days is normal.
Well Olivia, I have an email from Friday said it was shipping then. Also, 2 days is normal? The majority of places I buy from ship no later than the next day, and it was not 2 days, it was 3. While that's not the end of the world, that is still a long time.
I asked her why do I have a message stating Friday when it was sent Wednesday? It has been 3 days with no reply.
I will never do business here again. I didn't check reseller ratings first or I would have never bought from this place.
Thankfully my order was very small.
Horrible, terrible service."
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2014-10-12
1/5
"I tried to buy an item online using my DEBIT card. The next day I received an email from Tammy Confalone stating the terms of my CREDIT CARD were denied. I was not using a credit card. She said I could mail in a payment. WHAT? Buying online is a convenience.
I told her I will take my business somewhere else. She didn't even bother to reply. I took that as an "I don't care" attitude.
I will *never again* do business with Provantage."
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