ResellerRatings
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preloader
2005-03-23
5/5
"Just received my order from these guys and it was just as cool as the name implies. I'll reorder again soon! It certainly is nice to have reliable service! Thanks COOLERGUYS!!!!"

Detailed Ratings

Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Customer service being trustworthy
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
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preloader
1/5
"Two orders were combined at my suggestion to save on shipping, and that was my second mistake! One item was wrong color, one item was damaged because of no bubble wrap or packing material at all were used. The last item was fine shape. I guess one out of three ain't bad!! Impossible to get a hold of these folks, been trying for 3 months! When they did respond once with a e-mail, they said call on the phone and gave me a number, but nobody responds to my messages, which I was forced to leave, as nobody answers phone!..S.O.S."

Detailed Ratings

Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being easy to reach
Making decisions on their own
Resolving problems
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
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preloader

Merchant Member

5/5
"Every order I've placed with these guys has been outstanding!! All have arrived a day early, been the correct item and arrived undamaged because they pack them correctly. Unlike telecomtech., newegg does it right! If you want satisfaction, shop NEWEGG.COM"

Detailed Ratings

Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
Helpful
Cool
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preloader
2005-03-13
5/5
"It certainly is nice to have a prompt, correct and undamaged order. These guys are great! Unlike telecom.tech which was slow, damaged and the wrong merchandise. Way to go, frozencpu you show them how to run a business!"

Detailed Ratings

Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
Helpful
Cool
Delete Review
Share