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Merchant Member
2025-03-07
1/5
Still waiting on "expedited" order
"Will not purchase from this company again. 2 weeks waiting for an expedited order is ridiculous."
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GlassesUSA Customer Care from GlassesUSA has responded
Posted Mar-17-2025Thank you for reaching us. We're sorry that your order is experiencing a delay. At GlassesUSA.com, we are committed to ensuring that our customers’ needs are being met. We are always looking for ways to improve our service and your feedback is an invaluable part of the process.
We can see that you have canceled your order. Our Billing team is now processing your refund and we will send you an email for updates.
If you have any concerns, you can reach our Customer Care team for assistance everyday from 7 am to midnight EST at 1-844-244-1186. You can also reach us 24/7 on Live Chat at GlassesUSA.com for any other inquiry.
Additionally, you can check out our Help Center and get instant answers to the most common questions.
https://support.glassesusa.com/hc/en-us Our apologies for any inconvenience and thank you for your patience.
Yours truly,
GlassesUSA.com