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2021-06-10
1/5
Deceptive Practices
"I wish I had read the PropertyRoom online reviews before making a purchase.
I won an auction for a cornet, brass instrument. The photos of the instrument were deceptive, in my opinion, because they failed to show more than 20 dents in the horn and other damage.
Four of the dent are serious, with 1/3 to 1/2 of the brass tubing crushed. There are three one-inch holes in the bottom of the instrument case where the luggage feet would have been. In the fourth corner of the case, there is a three-inch dent and cracking. The horn and the case have a putrid smell. The stink is so bad, I had to put the instrument and the case outside the house.
An estimate of the repairs from a local, reputable music shop: $50 per dent or $1,000 and $120 for an instrument cleaning. The case is not worth repairing or cleaning. The cost of the repairs and parts replacements are close to what a new or like-new horn would cost. Since I believe the auction photos are created to disguise and conceal serious faults.
Because I believe the PropertyRoom.com photos in my auction are deceptive and my personal experiencein this auction, I consider the website as misleading and untrustworthy. Avoid the PropertyRoom Website. Pursuing a refund is not worth my time and effort to confront these people. I want nothing more to do with company."
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