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preloader

Merchant Member

2017-02-13
2/5
not looking a gift horse in the mouth
"I have been getting a gift package from well intention-ed parents for many year now. Each time the package arrives the contents changed and we are less impressed. There used to be some free gifts like a pepper grinder, or knifes. There used to be better sides too. It seems that Omaha Steaks cuts on the contents now. In fact the last order did not have the steak fries that were listed on the order form. I called the 800 number and was on hold for so long - multiple times over 5 minutes this past December. Could not even complain about the missing steak fries. Could not get through. Can not leave a message. I gave up and hung up. Also be advised that they advertise their burger to look like a home made chuck burger - all plumb and roundish. What you get is a fast food stamped beef patty. Taste is good - plenty of run-off. Would like tell them to make it special - not just tell me that someone thinks I'm special in the gift message. I just cant say stop sending me the packages......"

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