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Merchant Member
2006-12-23
5/5
"Purchased a Buffalo Airstation Wireless router at a great price. Very very prompt shipping despite the busy xmas season. Newegg is definitely on my shortlist of online merchants."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
5/5
"Very prompt shipping. On the special requests page I requested that my personal information not be sold and someone took the trouble to make a photocopy of the companies privacy policy and mail it with the shipment. I have ordered from them 3 times and I would not think of ordering batteries from anybody else. Wish there were more companies like this. Keep up the good work."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Being trustworthy
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
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