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2011-01-19
4/5
"I bought a single spacebar for my Pavilion DV5000 in December 2010. After 1 month the spacebar *still* hadn't arrived! I contacted laptop key and a rep apologised and sent out a replacement next day at no extra cost. Original order was assumed lost in transit. It arrived within a week. I used the online key installation video to figure out how to attach the key. The tutorial was for a regular key but the spacebar fitting was similar. The quality of the key itself was like new.
Their website is excellent, purchase process was simple, customer service was very good. The only thing I would fault them for was not using recorded delivery to ship the key internationally (I would be happy to pay extra for this) and the website didn't cover the installation of my specific key (a spacebar), although it wasn't too difficult to figure out using the video as a guide.
Thanks to Ayesha at laptopkey.com for handling my whining e-mails courteously."
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