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Merchant Member
2025-03-02
1/5
Very disappointed
"Customer service is severly lacking with this company. When you first call you get an automated system that really does everything in its power to avoid sending you to a "real" customer service rep. When you are finally able to get a "real" customer service rep you get someone in Thailand, India, or Timbuktoo. Their English is broken, you have a difficult time getting them to understand your situation, you have an extremely difficult time understanding what they are saying, and end up wanting to know if your issue/situation is going to be handled correctly."
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CSAgent from Select Blinds has responded
Posted Mar-03-2025Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds and make things right! Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you and have a great day!
– Brendon, SelectBlinds Brand Ambassador