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preloader
2022-03-21
1/5
Poor quality prints and I pay shipping?
"I ordered photos and magnets of a professional photo shoot. They arrived too dark. After an excessive chat session, I finally got credit to my account to place a reorder. BUT they REFUSED to pay shipping, so it would basically cost be the same amount that I originally paid when I received free shipping! What a scam! I will never use Shutterfly again. Their 100% satisfaction guarantee is worthless and misleading."

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