- STORE REVIEWS
- PRODUCT REVIEWS
2011-09-21
5/5
"I bought a pre-owned Thinkpad T61 Laptop for <$150 and my expectations weren't very high but they have a good return policy so I took a chance.
It was shipped quickly and looks 100% brand new. There's absolutely no signs of previous use.
It might be "luck of the draw" but I'm happy with my first purchase from Cowboom."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
2011-08-24
1/5
"Totally corrupt retailer. They sell product they don't have and fail to provide customer support. They violate Amazon's seller marketplace rules.
There are plenty of ethical resellers that provide top notch customer support. This reseller is far from being one of them."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
2011-06-01
1/5
"WD is absolutely the worst online experience I've ever had. My order has been "in processing" for nearly a month and there's been no communication.
The reps are totally clueless.
Avoid WD and buy from a reputable dealer!!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
5/5
"What a wonderful reseller. Their prices are good and they'll ship small items first class mail to save the consumer money!! They ship fast and are a pleasure to do business with."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
2008-02-16
1/5
"Worst packaging I've ever seen. They threw a delicate glass item in a plastic bag with absolutely no protection and I've arrived all busted up. I can't believe any company would be so stupid!!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
2007-06-07
5/5
"I just got done rating some resellers very low.
I thought I better balance it by rating my recent experiences with Amazon which are very positive. Amazon is very reliable, has excellent customer service and all things being equal I love doing business with them.
Every now and then they have some killer deals which makes things exciting. However Amazon does seem to have more then there fair share of pricing mistakes.
My only gripe with Amazon is the inability to filetr out all the third parties and search only from product sold by Amazon. That can make searching and sorting very frustrating."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
2007-06-07
1/5
"I ordered a product over a week ago that was clearly indicated as in stock when my order was placed. I never rec'd any communication that there was a problem until I contacted them a week later after awaiting shipment.
They told me they never really had stock and were awaiting another shipment and that they could ship on 6/6. I told them to ship it 6/6 and notify me with a tracking number. They never did.
Today I called to cancel and they said my order just shipped. However the tracking number isn't in the FedEx system. Did they lie just to prevent the cancelleation????? I'll give them the benefit of the doubt that they are finally shipping my order. We'll see.
Meanwhile they charged my credit card at the time I placed the order.
I'd stay clear of this reseller. They don't seem to know how to run a business and their inventory management system is total chaos."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
2007-05-08
1/5
"Avoid this incompetent reseller!!! My order's been stuck for over 1 wk and I get the runaround via email and they don't answer their live support line.
I can't recall a worse etailer I've ever dealt with.
Maybe they don't know how to process orders placed with Google Checkout even though they advertise this feature.
Buyer beware!!!!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
2007-04-18
5/5
"Ewiz has become by preferred supplier for computer components. Customer service is awesome!!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
2006-09-12
5/5
"Nicole at Geeks.com issued me a credit for a rebate that wasn't getting paid in the stated time limit. I consider this excellent post sales support instead of giving me the run around with the rebate company.
Geeks.com is definatly focused on the consumer. I will gladly purchase from them again!!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Making decisions on their own
Being easy to reach
Resolving problems
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
16 - 25 of 25 reviews
Favorite Stores
57 reviews
57 reviews
1081 reviews
25935 reviews
7392 reviews
Least Favorite Stores
7104 reviews
735 reviews
87 reviews
3325 reviews
4496 reviews
