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2009-07-18
5/5
"I bought a new OEM AMD mobile processor from compuvest because they were one of the few that still sold this particular model in new condition. The pricing was not cheap but within a reasonable range. The item arrived quickly and well packaged. I was skeptical and was expecting to get a used/refurbished product because of some of the reviews I have read, but I believe I got what I paid for, a new OEM product. No complaints here."
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2006-09-13
5/5
"Great product, shipping and service. I am a repeat customer for a reason."
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Is consumer focused
Is easy to do business with
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Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
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Merchant Member
2004-05-13
5/5
"Simply put, Newegg.com is the best e-tailer I have ever dealt with. I have ordered thousands of dollars worth of hardware from them and they have never disappointed me. Ultra fast shipping and order processing, great customer service, quality products, good prices, nuff said!"
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Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
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Customer service making decisions on their own
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2004-05-08
1/5
"I ordered an OEM Encore ENF656-EHW-INPR modem and they sent me a different modem, an Apollo ENF656-GWH-INPR. I would not complain normally because these are comprable modems but the drivers for the Encore are easy to find while the Apollo modem drivers can't be found online. I called Opsinas tech support and after a few minutes of giving me the runaround, they hung up on me. I requested an RMA for a refund, so I will see if they honor it.
I also ordered a retail version AOpen Cobra 5.1 sound card which arrived in a bubble envelope and was wrapped in an anti-static bag with a driver CD. The contents were new and unharmed, but it definitely was not a retail package. This will defintely be my last order from Opsinas."
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Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
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Customer service being trustworthy
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Web site being easy to use
Speed of web site
2003-06-08
5/5
"I ordered a Radeon 9500 Pro OEM card, it arrived in 5 working days by ground shipping from IL to NY. Techmole sales was responsive to questions about the product by email. The product delivered was a "built by ATI" card, as advertised on the website. It worked fine, no complaints here."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
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