PumpProducts-Mike from Pumpproducts.com has responded
Posted Oct-23-2014
Alex, We understand that you are upset with the processing time of your order. The reason it took longer than expected is because one of the items on your order was out of stock. Out of stock items are direct shipped from the manufacturer to our distribution center where it is checked, packaged and processed by our quality control team and then shipped to you, which increases the shipping time for these particular items . Regardless, we apologize if we were unable to communicate these facts to you effectively. We value and appreciate your business and it is our utmost concern to make sure that you are satisfied. To start, let us offer you $25.00 off any future order of $100.00 or more (coupon code will be sent via E-mail). Lastly, let me reiterate that your satisfaction is our main concern and please feel free to contact us about any issue as we will do our best to make sure it is fulfilled. Best Regards, PumpProducts.com
PumpProducts-Mike from Pumpproducts.com has responded
Posted Oct-23-2014We understand that you are upset with the processing time of your order. The reason it took longer than expected is because one of the items on your order was out of stock. Out of stock items are direct shipped from the manufacturer to our distribution center where it is checked, packaged and processed by our quality control team and then shipped to you, which increases the shipping time for these particular items . Regardless, we apologize if we were unable to communicate these facts to you effectively. We value and appreciate your business and it is our utmost concern to make sure that you are satisfied. To start, let us offer you $25.00 off any future order of $100.00 or more (coupon code will be sent via E-mail). Lastly, let me reiterate that your satisfaction is our main concern and please feel free to contact us about any issue as we will do our best to make sure it is fulfilled.
Best Regards,
PumpProducts.com