ResellerRatings
  • STORE REVIEWS
  • PRODUCT REVIEWS
preloader
2013-11-12
5/5
"Great service. Very knowledgeable, just call up and ask a question. Great selection and FAST shipping. Would do business again and again. Thanks guys!"
Helpful
Cool
Delete Review
Share

preloader
2007-08-03
1/5
"I've seen MacMall/PCMall catalogs a few times before, even gone to their website a fews times. This is my first, and LAST order with them. I ordered two IP35Pro motherboards from them on a great deal. Well, they sent me the lower end version (IP35). I called up, and they said that it was a mistake in their ordering system, and they won't have the IP35 Pro's in stock for over two weeks. They pushed for me to keep the regular IP35's, lying that they are basically the same motherboard (WRONG!!!). You have to call up their "tech-support" phone number (1-***-***-****) and leave a voice message for someone to call you back, which never happens. I finally yelled at a guy at their regular number, and he spent 10 minutes trying to hook me up with a guy that can help me. SHESH....then, that guy put me on hold! I spent 45 MINUTES!!!! on the phone waiting for an RMA. They asked if I wanted to pay for the shipping back, or wait for a UPS label. Uh...let me think.....its your mistake, YOU pay for the shipper back! Anyways, after 3 days of frustration, I'm going back to my other online retailers that are easy to deal with if a mistake happens (newegg.com for one!)"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

preloader
2006-11-16
5/5
"AWESOME! FAST COMMUNICATION with email, FAST SHIPPING (same day it went out, and it was a tower-case!), AWESOME PRICING (they price-matched another online store) GREAT GUYS!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Helpful
Cool
Delete Review
Share

preloader
1/5
"DO NOT BUY! I have dealt with dozens of other companies online and haven't had a problem. THEY HAVE NOT YET REFUNDED MY MONEY FOR A COMPUTER CASE THAT WAS NOT IN STOCK, AND THEY NEGLECTED TO TELL ME IT WON'T BE IN STOCK! If they don't refund my money in the next 2 days, I'm starting a claim with my VISA card company. It shouldn't take 2 weeks to refund your money!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
1
Helpful
Cool
Delete Review
Share

preloader

Merchant Member

5/5
"Awesome customer service! WONDERFUL RMA service! Great prices, fast (and more often than not FREE 2-day SHIPPING). Newegg, i love you!"

Detailed Ratings

Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
1
Helpful
Cool
Delete Review
Share