- STORE REVIEWS
- PRODUCT REVIEWS
2005-03-19
5/5
"I definitely recommend this vendor, just be aware of the following comments.
I never received the email confirming that my order "did" ship. I did receive two emails saying that the order "should" & "will" ship. Even today, after receiving the order (right on time and just as promised I must say), the realtime order check page still lists no tracking number, I should "check back in 24 hours", and says that the order will ship on (today's date). I would like to recommend that the real time status check for an order should actually work. But given that everything actually went without a hitch I would certainly do business with these people again. Thank you."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall customer service
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
