"I made the mistake of contacting this mess company for a quote. I got a response at about 2 AM my time written in broken English that didn't even answer my question, so I knew I was dealing with some scam company that was probably overseas. As a result, I never ordered anything from them. A month later some idiot employee named "Anwesh Biswas" starts emailing me literally every day with broken English sales emails that make zero sense. And there's no way to unsubscribe from them."
"I ordered two items. One item shipped right away. The other was "pending shipment" for a week, so I finally called them. It turns out the item wasn't in stock, and they had no idea when it would be --- so it shouldn't have even been listed on their website. I asked for a refund, and the guy (who sounds like he was in an outsourced call center) said he'd need to "send my request to the warehouse" to do that. It remains to be seen if I'll be getting my refund anytime soon. I don't think I'll be using them again as they seem a bit shady."