"I bought new Epson ET 4500 from quill, came in original box, with ink already installed, have multi problems . contact quill , ADVISED ME TO CONTACT EPSON FOR TROUBLESHOOT
I did and Epson were helpful, issues occur several times, finally my printer quit working. I contact Epson, tried to fix it no use, asked me about the serial number, was sold to buyer before me and they sold me not new just refurbished one. They sent new one. I contact quill to know why they ship a furbished one to me instead of new one, they didnt take any respectability for this. Told the lady at quill even i don,t have 8 bottle of ink coming with brand new one as suppose, and I bought by 150.00 ink from quill. she said sorry we cant do anything not our problem. quill sold me used bad one with no ink by new printer price, and no sorry for that. advised every one not to trust them, they selling use refurbished stuff."