- STORE REVIEWS
- PRODUCT REVIEWS
2015-01-09
1/5
"This "business" is a total scam. I sent a pair of sunglasses to them to have the lens replaced with non-Rx TINTED lens. Item was shipped to them July 2014 and they charged my credit card for the repair within the week. A month goes by and I do not hear from them or receive my item back. Another month goes by and still nothing. I email them for an update and they tell me that the lab will finish up the repair and ship out the next day. Another three weeks goes by and still nothing. I email them again and they tell me the same thing. This goes on for another month. Finally I tell them that I need my item back ASAP or they need to refund my money and return my item in original condition. They tell me they will ship the next day and will provide a tracking number. Another week goes by and nothing so I email them again. The provide a tracking number and I finally receive my item back...over FOUR months later! Does it really take that long to replace two lens??? And to add insult to injury they replaced the original lens with clear plastic lens, but I requested and paid for dark tinted lens. I did not pay over $100 for clear plastic lens! I email them about the mixup and they tell me I need to send the item back so they can fix it. OMG Really? And wait another 5 months to get my item back? No thanks! And they refuse to refund my money. This so called business is the worst I've ever encountered. Stay away from them. Warn all your family and friends! Beware!"
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