- STORE REVIEWS
- PRODUCT REVIEWS
2012-11-20
5/5
"I have great experience with this site, except the shipment take longer time. All of my inquiries were answered within 1 or 2 days. And they helped me to solve the h/w issue in the new product with spare parts. I shall say their customer
service is great. Most important: their price is very fair !"
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2007-01-10
1/5
"My credit card was charged after I put order. BUt
no tracking number was give. So on the following
day I called them. I was told it could be
shipped to me at anytime, just waiting for several
more days. So I waited another week, but nothing
happened. I called again. I was told I have to
waiting another several days due to holiday season.
So I waited another week. Still nothing happened,
I called again. This time I was told it's sold out
my order is on back order !!!!
I asked for manager. I was treated rudely, I was
given 2 options, waiting another month or getting
refunded. No apology, no explanation. It sounds
like it's my mistake to order it from them !!!!
I had corrected my mistake.
I just hope other people do not make the same
mistake. Not to order anything from this store !"
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