- STORE REVIEWS
- PRODUCT REVIEWS
2007-06-07
2/5
"Be very cautious when purchasing from this store. The picture you see of the product or its description may NOT match the product itself. Furthermore, they disclaim all responsibility for errors in their listings. To give credit where credit is due, however, email communications are first rate. So if you see a product you wish to purchase I would suggest emailing first to check that the product you are planning to buy is in fact the product shown."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
2005-03-16
1/5
"I don't know whether that's the invoice number, but it's the only number I ever got. I ordered a used TI-89 on 1/28/05. On 2/5/05 I emailed the shipping dept. to find out the status, then again on 2/9/05, then I e-mailed customer service on 2/15. At no point did I get an answer. Finally, I told my credit card company to dispute the charge, and on 3/15, I was notified that Paypal had been unable to get enough information from the company to dispute my chargeback. So, no calculator and no contact from the company. It doesn't matter how good a price they may have, if they don't have the product they shouldn't accept your money."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
Making decisions on their own
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
