"they should rename this company---shabbyflowers.com. i will never order from this company again---no matter what they offer.you take your chances with a internet company and i lost when i contact this company for florist delivery.i will contact better business bureau---this company should not be in business!!!!! i wish i had read the review prior to doing any type of business with this company.on the day of delivery,this company called me asking for more money.when i wanted to cancel the order--they offered another arrangement.when the flowers did arrive--5 days after the requested delivery date--it was not the substituted arrangement.i ended up paying $60 for 2 flowers in a jar ($30 for each flower). i definitely did not get what i paid for!!!! this company is such a rip off."