"I have been willing and ready to return, donate, or destroy the non-performing chair in exchange for a refund, but despite Madison Seating requesting those outcomes for the chair at various points, at no point did they actually commit to refunding me. Madison Seating will lie to you, lie about you, threaten you, and cajole you into leaving fake positive reviews, when all they need to do is actually support their product if they want a good reputation. If they don't believe in their product's quality, why should you?"