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2021-07-25
2/5
Misleading product
"I stayed at an Orlando resort for a few nights where I fell in love with the Sobel pillow. the pillow was so smooth and comfortable I fail the need to order one for myself. The shipping and price were very fast and affordable, however, the product itself is very disappointing. The pillow I slept on at the hotel was soft and easy on the back/neck, the one I received is not only extremely uncomfortable, but I also woke up with a massive headache the next day. I am not sure if the manufacture producing one type of product for their commercial customers and one for residential because, based on my experience with both products, I can honestly say the one I received for my house is not even close to the same level of comfort as the one I tried at the hotel.
Unfortunately, the seller does not provide free shipping on return so I'm pretty stack with this piece of garbage product which I have no use for except to use for my dog. I would advise everyone to stay away from this company because I don't believe they invested as much time and resources in their residential line for their big corporate/commercial clients."
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