Charged $30 from refund after they sent the wrong item
"They sent wrong item. Withheld $20 ($10 for return shipping and $10 for a restocking fee) from my refund plus made me pay the original shipping fee of $10. Told me there was nothing they could do about it. (They could have. They chose not to.)
Buyer beware.
Do not order from Dillards online."
"I purchased a bag from ebags which came smelling like it had been in a fire. The smell was so strong that it literally took my breath away when I opened the package. The smell did not dissipate in the least after two days of airing out. The bag was defective and they still charged me a return fee.
Bad business!!!"