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Merchant Member
2025-01-15
5/5
Great company
"I was seeking certain items and Vitacost had exactly what I was looking for and more at great prices. My items were shipped and arrived promptly."
2024-02-07
1/5
SCAMMERS AND FRAUDS
"I ordered glasses on 1/22/24. Frame color
Pink/Purple
Lens use
Single vision
Lens brand
Glasses.com lenses
Lens thickness
Superior - Extra thin
Lens type
Transitions Light Responsive Treatment
Lens color
Amethyst
Lens treatments
Anti-reflective treatmentScratch-resistant,UV protection,Blue-violet light filtering,
I was sent the completely wrong lenses. EXTRA thick, no transitions. I initiated a return. They mailed me THE EXACT SAME GLASSES! Still EXTRA THICK, NO TRANSITION OR BLUE LIGHT FILTERING. They are complete scammers and I am initiating a fraud dispute with my bank. They stole my money AND insurance benefits!! I want a full refund of both the $210.99 I paid for the glasses, frames, and extra warranty protection AND full return of my insurance benefits used."
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Immanuel-Rep from Vitacost has responded
Posted Jan-15-2025