"Every time I called to find out why my package was 'in' my town for over a week yet not delivered, I got the run around. First telling that it would be delivered 'that day'. Then telling me the next day I would call 'this day'. This went on for 4 days straight. It never got delivered. Had them send it back to the Sender. FYI - It appears that all of their customer service reps are not located in the U.S. Great "United Parcel Service of America". Yeah, LOL!!
Will use FedEx or USPS always!! In my opinion, so should you!"