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2022-08-25
2/5
Customer Service not helpful
"8/25/2022 at 1:30 PM PST, I emailed Sobel Westex Customer Service about the Sarah Nights pillow, and provied the two sku numbers on the tag: RN#71273 and 2662-19-3 I also provided two pictures of the tag. The CS Rep emailed "Unfortunately, those numbers do not help identify the pillow..." yet that pillow has a sku of SKU: PWSHN2026 So why is she telling me that the sku is not helpful?... Purchased from Amazon instead so if the pillow is the wrong one, I can return without paying $16 shipping to purchase and $16 to return."
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