"PRO: Smart home carries a wide variety of home automation and devices, including the entire Insteon line. I have placed a number of orders totaling several thousand dollars over recent years and have never had a problem with an order. My most recent order arrived ahead of schedule.
CON: Prices can be a little bit high, except for their sales, and paying for shipping for orders under $200 is annoying. Sometimes Amazon is a better choice for purchases.
OVERALL: Highly recommended"
"How strange... seems as if you either have a REALLY good experience, or a really ROTTEN experience, with little in the middle. I guess I was lucky, my experience was great. I placed two orders within a couple of days, and I received both orders before the expected delivery dates. Merchandise was new and in perfect condition. Good experience."
"Product as described, packed well, shipped promptly. Arrived by ground shipment in less than one week. And all at a very good price, as compared to the local battery superstore "B&M". I am already preparing my next order."
"I have placed many orders with this vendor with good results. There was a problem with my last order, but it was quickly resolved to my satisfaction after an e-mail. Only negative: No way to reach vendor by phone. All calls go to voice mail, and all voice mailboxes are full."
"This merchant advertised a product that I needed at a good price and showed 20 in stock. That was just what I needed so I ordered 20. After some correspondence, the company fulfilled the order as placed."
"I have placed several orders with this merchant over the past two years. In each case, it has been a positive experience. Prices are competitive or better. Merchandise is as described, packed well and shipped promptly. They have earned my business."