- STORE REVIEWS
- PRODUCT REVIEWS
2002-09-19
5/5
"Mwave.com is right up there with Newegg.com. Excellent vendor, fast confirmation status, tracking number email and extremely fast shipping!
I would definitely buy from Mwave.com again! A++"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
2002-09-18
1/5
"Very disappointed. I ordered the Sony ICD-MS515VTP on Friday 9/13/2002. Their website showed they had 18 in stock. I received a confirmation on Monday saying my credit card has been charged and the order has been submitted to the Warehouse. I called them checking to make sure it'll be shipping that same day, and the Cruxworks Rep I got told me it was going to ship that day and that 1 was allocated to me. I call back on Tuesday asking for a tracking number, and another Rep tells me the order didn't ship out but he'll get it out for me. Frustrated. But, I'm ok with that, they were probably busy. Today (Wednesday 9/18/02), I call asking for a tracking number and the Rep puts me on hold, picks up a few minutes later and tells me the Distributor didn't ship it yet, Would I like to get the package shipped over night to me.
After reading a similiar rating, I cancelled the order.
Sigh, they appear to be 2 different company's. Cruxworks has no control over their stock and shipping."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Merchant Member
2002-09-13
5/5
"Excellent service, Fast Shipment. Received Tracking Number immediately."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
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