"BY FAR THE MOST ABYSMAL EXCUSE FOR A COMPANY I HAVE EVER HAD THE MISFORTUNE TO DO BUSINESS WITH. The resident math major and training "manager" over there must think that losing thousands of dollars in sales is worth more than saving 10 cents on a rebate denial. No real surprise, since the entire front-end processing staff appears incapable of reading or responding in any manner that doesn't required rehearsal from cue cards. Laughably, they invite you to write for customer service that brings a universal response to CALL! If you see this company's name associated with a rebate offer -- RUN! RUN! RUN! Too bad there's no zero star rating available here."