- STORE REVIEWS
- PRODUCT REVIEWS
Merchant Member
2018-11-01
2/5
So-so
"It was easy enough but they offered $95 for my phone if it was in excellent condition (which it was). Then when they actually received it they hit me with "Oh there is a slight ghost image on your screen so it isn't in excellent condition." I never saw any ghost image at any time. I'm convinced this is how they find a way to give you less money for your phone. I'm sure they know most people at that point are just going to say, yes just give me the lower amount, rather than shipping the phone back and starting all over."
TheWhizCells from Thewhizcells.com has responded
Posted Nov-02-2018We completely understand that a lot of people have this viewpoint. We are an internet based company and thus there are a lot of shady internet businesses. If you look at the overall reviews of our company right here on resellerratings you can see the large majority of the time we pay the full amount that is quoted. That is what we would like to do on all phones. However, we have to get a return as well and when a phone has a burned in image in the LCD, which is common in Samsung phones, they are worth less. Yours had quite noticeable burn and we would have been happy to have sent you a picture. We don't mind to ship a phone back to someone that is unhappy with the offer. I am deeply sorry that you are unsatisfied with our service. That is certainly not our goal. Thank you posting your view of our service. We do like to get feedback from everyone. Have a wonderful day.