My sign was run over by a truck, literally. The sign was damaged and the envelope it came in shows why. I will be calling the company.
"The title says it all. I will be calling for a replacement. It looks like the package was run over by the UPS truck and the sticky stuff from the envelope was smashed into the sign. Some of the braille bumps are broken off and the others have black tire marks or dirt smashed into them. There are a couple dents in the sign like the truck was very heavy. I needed this sign quickly and am not happy I have to wait for a replacement. I plan on calling today. I hope the process is quick and the customer service is stellar because I don't have time for this."