- STORE REVIEWS
- PRODUCT REVIEWS
Merchant Member
2025-03-03
1/5
Super 8 reservations
"It was the worst experience making reservations I was quoted an incorrect price then after correcting the price my card was charged for both prices also person that is joining me for this stay reserved the same type of room 5 minutes after I did and was charged $300 less for the exact same reservation I’m extremely disappointed with this experience"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
HotelPlanner3 from HotelPlanner.com has responded
Posted Mar-04-2025Thank you for bringing this to our attention, I'd love to help! After taking a deeper look into our system, we see only one reservation was made/charged, please provide me with a screenshot of the duplicate charge made to you. Feel free to escalate it to me personally at Melanie.Planelles@HotelPlanner.com, I look forward to hearing back from you!
Kindly,
Melanie Planelles