- STORE REVIEWS
- PRODUCT REVIEWS
2009-11-17
1/5
"bought a remote for my girlfrield exactly like the one she was using and it was dead. I contacted the company and sent it back. They charged me $6.00 shipping to me and I also had to pay $6.00 shipping back. then they charged me $3.59 restocking fee, so it cost me $15.59 for absolutely nothing!!!!! A stocking fee to throw in the trash can. Don't buy from this company unless you want junk remotes."
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2009-11-03
5/5
"VERY FAST SHIPPING AND WORKS GREAT!!!!!"
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2009-11-02
1/5
"I bought a remote for my girlfrield exactly like the one she was using and it was dead. I contacted the company and sent it back. They charged me $6.00 shipping to me and I also had to pay $6.00 shipping back. then they charged me $3.59 restocking fee, so it cost me $15.59 for absolutely nothing!!!!! A stocking fee to throw in the trash can. Don't buy from this company unless you want junk remotes."
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2006-06-26
5/5
"I got a great product for a very low price and received it in 3 days. I am very satisfied with their products and shipping."
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Web site being easy to use
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2006-03-17
1/5
"I bought a radio from this company and the light burned out in an hour. I sent it back and they take a 10% restocking fee and I still lost $16.00 for shipping. I lost over $20.00 total in this transaction and I got nothing for it. They sell junk used radios."
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Value the company offers
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Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
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Web site being easy to use
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2004-03-15
1/5
"Bought an A+ Computer Monitor and got a class C with scratches and cover door missing off the front. They told me they would send me a new cover 2 weeks ago and they will not answer their email or reply to me. This is one flea market junk company. DON'T BUY FROM THEM!!!!!!!!!!!!!!!!
Now they have been suspended from Ebay and they have changed their user name to monitors_for_less
I have contacted Ebay and told them about Monitorbarn changing the name.
One month later and they have changed their Ebay user name 6 times and I have contacted Ebay every time. They buy cheap buy now recipes to get good feedbacks. They can run but they can't hide."
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Is easy to do business with
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being trustworthy
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
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2004-02-20
1/5
"NO REPLY TO EMAIL. NO DELIVERY OF COMPUTER. PAID FOR 3 DAY SHIPPING AND STILL WAITING. THEIR PHONE HAS BEEN BUSY FOR 3 DAYS.
Over a week now and phone has been busy and they will not answer any emails.
2 WEEKS AND STILL NO DELIVERY.PHONE BUSY EVERYTIME I CALL. MUST BE OFF THE HOOK.
2 WEEKS AND STILL NO REPLY TO MY EMAIL AND PHONE STILL BUSY EVERYTIME I CALL.
UPDATE:
Has been over a month and still nothing from them. What a waste of time dealing with this company."
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2003-11-15
5/5
"I have ordered many things from Amazon and have alway's been pleased. The products are great and thay have super fast shipping. I order all my Christmas and Birthday gifts from them and never have to walk into a crowded store. It can't get any easier than this.
One more thing I wanted to add
I got email from Amazon and was told that I was overcharged on my shipping and my tax and I would get credit back on my card. One week later I had the credit!!!!
It can't get any better that this.
I also ordered a gift for my wife on 12-11-03 and their email said it would arrive on the 23rd or 24th. I got it today 12-15-03. This is GREAT!!!!
Thanks again Amazon!"
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Is trustworthy
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Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
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2003-10-17
1/5
"Has been over a week waiting on a Motherboard Combo and Memory. I have not received it as of this time and they will not reply at all about my shipping. If I knew it would take this long then I would have got it from someone else. They should at least let me know. I paid for this thru Paypal and if not received or at least let me know where it is then I will have to file a Paypal complaint and request a refund.
Finally got email 5 days later from Nick and tracking number does not even exist. Paypal complaint will be filed tomorrow. I have been buying computer parts over the internet for 10 years and this is the worst I have ever seen. DO NOT BUY FROM THIS COMPANY.
2 weeks and no delivery. I have filed a complaint with Paypal. If no reply then I will have to contact the BBB.
They have been reported to the BBB which already has them on file. This is one SCUMBAG COMPANY!!!! DO NOT BUY FROM THEM! STAY AWAY FROM THEM AS FAR AS POSSIBLE!
I finally got it two and a half weeks after payment and now have to send it back. It will not boot. Bad memory or Motherboard. I will never purchase from this company again. I am supposed to get a full refund when they receive it. I will have to wait and see what happens.
It has been sent back and I am now waiting for a full refund. I guess I will never get my $12.00 shipping fee back to send it back. This fee should be included with my full refund since they were 2 weeks late on delivery and it did not work. BBB is waiting for my reply but I can not reply until I get my money back.
Now they tell me I have to pay a 20% restocking fee. Do they restock defective merchandise maybe to send to someone else? I hope not but why else they would restock defective merchandise. All I want is my full refund.
Paypal finally got my refund back. I emailed Nick after I sent it back and they received it and he did not reply.
Here is Paypal's email to me:
Our investigation has determined that the seller is at fault, and as a
result we have attempted to recover your funds.
THANKS TO PAYPAL I GOT MY FULL REFUND BACK.
Please do not by from this company if you do then good luck!"
Detailed Ratings
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Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
Product Returns/Refunds/Exchanges
2003-04-03
1/5
"They sell used junk. Don't but from them! I ordered a CDRW drive and got a smashed DVD drive. I sent it back and a month later I got a used CDRW drive. I will not buy from this company again!!!! IT IS NOW JULY 2ND AND I FINALLY GOT MY CDRW DRIVE. IT TOOK 5 MONTHS AND OVER $25.00 IN SHIPPING CHARGES BACK AND BACK AND BACK AGAIN!!! THIS IS THE WORST COMPANY ON THE INTERNET AND I HAVE BEEN DEALING FOR OVER 5 YEARS WITH INTERNET COMPANIES."
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2002-12-31
5/5
"I ordered wrong size boots and sent them back and they gave me back full credit on my bank card. This is a great company to buy childrens boots from."
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2002-12-18
1/5
"I paid $19.00 for overnight shipping and was not sent overnight so I canceled the order 3 day's later. Don't order from this company for overnight shipping. You will be wasting your money.They took money from my Credit Card and will not reply to any emails. Now I have to contact the BBB and Internet Fraud Divisions."
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
2002-11-08
5/5
"Great service and very fast delivery. My item was out of stock and they sent me a better one for the same price. It was at my door in 3 days."
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2002-04-06
5/5
"Another great transaction with Tiger Direct. I am very pleased with their products and their fast shipping!!!!! Thank you very much."
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Is committed to quality products and services
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
Overall technical support
Being knowledgeable
Making decisions on their own
Resolving problems
Being easy to reach
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
2002-03-31
1/5
"Took them 3 months to refund my money for bad Memory sent to me 2 times. They finally gave me a refund after 3 months and a lot of harrassment."
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