"I have never seen such horrible customer service. My boyfriend ordered flowers to be delivered to my office on Valentines Day, and here we are 2 days later and still NO FLOWERS. We have placed multiple calls and emails to customer service and have received nothing in response! They made sure to charge him $124.00 for the purchase though. It's ridiculous that all you get is an automated phone service, and if you hold long enough they make it seem like they are finally connecting you to a representative but instead they disconnect the call. Definite SCAM!!!!!"