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2021-08-17
1/5
One of the worst companies I have ever dealt with
"In the last 3 months I have ordered 16 phones from them to resell at my cell phone accessory store. I have had to return 4 of those 16 phones. I order phones that are unlocked and in like new condition and expect them to work when I get them. Two of the four that I had to return were due to not being able to receive carrier signal (verified by them when I sent them back), another would not power on and another had the battery draining so fast that I watched the percentage go from 100% to 83% in 5 minutes. When you return a phone even due to their error, they penalize you on your next order by removing your rewards percentage discount and charging outrageous shipping charges. My last order was for $1099 for 5 phones. I had to return 2 of them ($566) and when I emailed asking when the money would be refunded, they closed my account so that I can't sign in to even look at past orders. If I don't see the money refunded this week, I'll have to open a case with Paypal."
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