- STORE REVIEWS
- PRODUCT REVIEWS
2009-03-02
1/5
"15% restocking fee is ridiculous. To be charged 15% on an un-opened product you just received and have to send back is plain ridiculous. I was charged $132.00 on an product still sealed in the shipping package.
Their justification for this fee is that they have to ship the product back to the manufacturer and pay a fee and that's why they charge 15%. To me it would make perfect sense to keep that un-opened product in their own warehouse so they don't have to charge the 15% restocking fee to their customers.
It seems to me like this is a shady practice because I can't figure out a legitimate reason to justify this type of fee especially when I wanted to turn around and invest that money right back into their company.
So in general I would be willing to pay more for a product provided I would be guaranteed better customer service."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
