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2016-10-09
1/5
SEARS AND THEIR SERVICE WARRANTIES AND CARE PLANS ****
"I recently purchase a GE microwave from Sears and boy did I get the shaft when I purchased one of their
(laughably useless) extended warranties. To begin I am no stranger to Sears and have used their plans and products since 1968 when they had one store located downtown Miami Fl. but boy have they gone from an A rated to something less than zero. When the microwave failed I called them for repair and learned the hard way that Sears has established a policy of troubleshooting by phone in an attempt " I suppose to save themselves gas"
Hey lets face it" If I knew how to repair a microwave or any other appliance why bother calling them?"
Well anyway they wasted my time for twenty minutes asking me to tweek this and tweek that before a service order was scheduled.
Now you would think this was an end to my suffering but it was just the start when I got the most obnoxious repairman in the world who proceeded to tell me that I was doing this wrong and that wrong before he installed some crap part. Well guess what it didn't work and I had to suffer four more lousy repair attempts before I finally gave up and bought myself a new Samsung from Best Buy.
The moral of this story is #1. I will never shop Sears again or purchase one of their good for nothing service warranties. #2. SEARS YOU ***************"
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