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2016-04-20
1/5
Disgusted
"I recently took several boxes to the UPS store in Boca Raton Fl after my mom died and I was distributing mementos to family.
I was very clear with the rep at the store that this was a fragile box full of fragile memories. She assured me she would mark it appropriately.
When the box was delivered to my condo and received by the concierge, the box was broken on all of the sides, the bottom was ripped apart and there were NO fragile signs visible.....
Every piece of glass inside the box was shattered, every piece was either bent or broken and several things were missing....It looked like the box had been dropped off the truck and then run over..... All of the memories gone......
There were no notes, or no acknowledgement from UPS about their liability.
Needless to say I was angry and extremely sad that all of my moms stuff was left in a shattered mess.
UPS..... never again!"
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