- STORE REVIEWS
- PRODUCT REVIEWS
2005-10-31
5/5
"Please convey my thanks to Keith for taking the time to listen to my needs, find me the items at the best possible cost, and provide the information needed for additional items for me to qualify for free shipping. He was very courteous, respectful, and (most importantly) knowledgeable. He facilitated the order and answered all my questions. It was a pleasure speaking with him nad having him assist me.
I continue to be a loyal X-10 customer because of Keith even if it has been over a year since my last order. Speaking to the right person makes all the difference in the world.
THANK YOU.
Paul"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
