"I ordered on Dec 12th with an estimate to receive before Christmas. On 12/21 there was still no notification that the cards were sent. I contacted Shutterfly through a chat and I was 99th in line. After waiting for 30 minutes, I started chatting with someone and she escalated the order. The next day, I received an email that order was shipped. Today, I check the shipping details and no shipping up. I have always trusted Shutterfly but after reading others experience and my own experience, I will NEVER use Shutterfly again!!!"