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Merchant Member
2024-12-11
3/5
The prices and quality of guitars are great at ProAudioStar, the shipping however is awful
"I ordered a great EVH Wolfgang Special from PAS and Paid $80 for next day on a Wednesday, fully expecting to receive the guitar on Friday if shipped on Thursday. The guitar was shipped on Thursday but got caught in Indiana then Tennessee and finally made it to Portland, OR on Friday night, too late to get to me. That was understandable BUT they would not deliver the package on the weekend and when they finally tried to deliver on Monday PAS had a "Signature Required" setup in addition to requiring that the item only be delivered on a weekday and my partner missed the truck by 3 minutes. I had to pickup late on Monday night after 6pm from the FedEx office directly near the PDX airport. I paid $80 to get a guitar that essentially would be delivered at the same rate a ground 4 days late for free. This was extremely disappointing. The guitar box had a hole in it when I picked it up but after thorough inspection there was NO damage or issues with the guitar itself, again great guitar but not great shipping service I am hoping to get some compensation for shipping charges from PAS."
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2015-12-11
5/5
"I ordered the Ediview wireless security camera on black Friday and had it within a week! Great value and great item, we have it connected and recording with little to no trouble! Thank you Fry's for a great experience and having a great online presence!"
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