"Good prices, very mediocre service.
I ordered various small items on the 28th of November, and after hearing nothing from the company (apart from an order confirmation) for over a week, I emailed them. It turns out that one of the items had been out of stock, and they never felt the need to let me know. After I told them to remove the out of stock item from my order, they promptly sent me the remaining items."
"I ordered some fuses from Parts Express late on Saturday, and they showed up, very nicely packed, early in the day on Tuesday. Granted, the company is based only 40 miles from my house, but still, that's *fast* service. Low prices too. I'd buy from these guys again."
"Ordered some Cat5e cable and audio cable on Tuesday, it was cheap, shipping was cheap, and it arrived on Friday, AND everything was packed well and works. These Casecooler people rock."
"Newegg is, without a doubt, the coolest company I've ever done buisness with. Over the last year, I've spent well over $1000 at Newegg, buying all sorts of stuff for myself, my friends, and my family, and the service is always excellent.
One time, I ordered a Newegg baseball cap, and it didn't fit quite right. I called their customer service desk, and they promptly refunded me the cost of the hat - no need to sent it back. Leet."
"Ordered a stick of 512MB Kingston DDR266, and a stick of 256MB Micron PC133 SDRAM. Good prices, shipped fast, and everything arrived safely and works well. I'd order from these guys again."
"Ordered a couple of MSI 48x16x48 CD-RW drives and a Chaintech 7AIV2 mobo. They didn't ship for a couple days, but arrived undamaged and work as expected. I'd do business again."
"Ordered a 10GB harddrive and a 20GB harddrive. They shipped quickly, arrived quickly, and work just fine. I'd do buisness with Upgrade Solution again."
Detailed Ratings
Overall quality of the company
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Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent