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2010-11-12
5/5
"Ordered a Range Hood (with 10% discount and free shipping) on Oct. 31 and received email on Nov. 02 for ship info (with Fedex tracking number). Received package on Nov. 05."
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2010-11-05
4/5
"I have ordered "RANGE HOOD WALL VENT KIT" and "7X8 ALUM FLEXIBLE DUCT" on 11/02/10 and I received email confirmation (used Paypal to pay). Next day, I was going to login to my account on their web site but it says my account does not exist! Then I called their toll free number and told that I was ordered from their TEST web site (as of today: 11/05/10, the TEST web site is still online: test.deerso.com and it looks the same as www.deerso.com), and the rep told me that "7X8 ALUM FLEXIBLE DUCT" is out of stock (it is not shown on both web sites as out of stock) and she will refund to my PayPal. I waited until 11/04, nothing on my PayPal, then I called and left message. On afternoon 11/04, I saw refund to my PayPal, but just the amount of the item without shipping cost. I am OK with that, it is just $1.38 (I just saw the refund to my PayPal as I am writing this review). I then called again, but she does not take my call any more. I called with a different phone and she picked up. I was told that I should receive email on 11/08 for the tracking number. Although I did not get email for the tracking number on Monday, but I got package on Tuesday. I'd like to say their delivery is not bad except the TEST web site (Test web site is still on as of today 11/09/2010)."
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2010-09-24
5/5
"I ordered a LED faucet from this site. I usually do not shop the vendor if its resellerratings is below 8, but I saw most recent reviews are good, so I decided to give it a try. Ordered on Sept. 10 at 10:00 AM USA time, they shipped on Sept. 13 (since Sept. 10 at 10:00 AM Friday in USA already Sept. 10 at 11:00 PM Friday in China). They use EMS to deliver the package. I received package on Sept. 22, noon. I think the delivery is not too slow since it is shipped from China and need go through US Customers for inspection. One thing I do not like is that the item I ordered (Single Handle Chrome Waterfall LED Bathroom Sink Faucet (0599-QH0815F)) is FREE SHIPPING, but when I checkout, there is NO free shipping option that I can select! I HAVE TO PAY THE SHIPPING COST $19.99.
I posted my review on 09/24/2010, LightInTheBox DID review!!! Today, 09/27/2010, my paypal account DID get the $19.99 shipping cost refund! Nice. I'll buy stuff from LightInTheBox again in the future."
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2007-06-14
5/5
"Placed my biggest ($1800) online order (Nikon D80 + Nikon 18-200mm VR lens + Nikon Battery Pack) ever with Digital Foto Club on June 7 (read other's comments before I order from this reseller). One sales person called on the same to confirm my order. Shipped on the second day (my credit card was charged on the ship date not the order date). UPS grand delivered on June 13. Everything is in the boxes as they should be. The prices are reasonable. I am very happy with this reseller. Will order from them again when I need camera stuff."
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LightInTheBox from LightInTheBox has responded
Posted Sep-26-2010We're very sorry to hear about the Free Shipping issue. It appears that since one of the products you ordered was not "Free Shipping", when the two items were combined, the "Free Shipping" offer was negated.
We are currently looking into this to see if there is any way to correct this, and will keep you updated.
Regards,
Grace