- STORE REVIEWS
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Updated on: 2021-07-08
1/5
If I could give a ZERO I would
"I ordered Koozies on June 7th for a family reunion and the delivery date was to be June 21st. This date came and went. I called. They said there was something wrong with the font and it would be going into production, I would receive within the week... I have since called 9 times. I have submitted different fonts, told them I dont care what the font is and have had nothing but empty answers. Speaking with supervisors and managers does not help. Customer Service is located in the Philippines and Jamaica, production is done in Canada. I NEVER ONCE received the promised call back or E-mail from this company. My event is July 10th, they advised I can have the Koozies July 17th. Unacceptable experience. I am now left with no giveaways. TERRIBLE TERRIBLE customer service, communication and response."
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