"Amazon has dealt with a problematic order in a fabulous manner. My recent order of a $500 uninterruptable power supply arrived damaged. Amazon offered to send out a replacement by 1 day shipping and have CEVA come to pick up the damaged unit (as it is extremely heavy). This is a superb response that I felt should be shared (and not the first time that Amazon has earned loyalty for their handling of problems with orders)."
"Ordered a chair on the weekend and it was delivered Tuesday with free shipping. No problems and chair arrived as expected with no damage (even though it was apparent the box itself had been through hell)."
"Ordered a Silverstone PC case, a Noctua cooler, and some fans. Prices are competitive and everything was shipped promptly and arrived well-packaged. What more could I want?"