"I ordered a set of speakers that turned out to be 70 watts. When I removed the old ones, I realized they were 20 watts. Realizing that there would be a $20 restocking fee, I emailed the company last week to ask for a refund. Yesterday I followed up with another email. Still no response. In this day and age, I expected at least a generic response saying they would get back to me in a specified timeframe. But no, Further, when I tried to call their 1-877 number this morning, the response at the other end was a company trying to sell me a medical alert device!! This is not a company I would ever do business with again."