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2016-11-15
1/5
Shame on Pro Direct!!
"Hello,
I wrote a review about bad customer service of Pro Direct Tennis on Trustpilot and they contacted me ofering a solution to refund the money I lost , or buy online from them with the same value of the refund + free shipping, they called me then sent me four e-mails asking for a quick solution, I replied twice and still waiting for the solution since two weeks!!.....I don't know why Prodirect are destroying their image this way, they really don't care about customer opinion or satisfaction, their strategy is to reply without any serious or useful solution and this is a fake business, what a shame!!
Philippe."
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