- STORE REVIEWS
- PRODUCT REVIEWS
2010-09-28
1/5
"Delivered extremely late. No notice. Paid expedite fee. Poor communication, even after I contacted them to ask why the flowers I ordered had not been delivered 3 hours earlier as promised. Was told on 3 separate occasions that the flowers were in route. All lies. I finally got the name of the florist and contacted them directly and received the truth. The order was turned in at last minute and they were rushing to fill the order. Delivery truck had not even arrived, much less left for delivery. Justflowers.com customer service had NO CLUE or they were LYING!! Either way, they only offered to credit back $4.99! Horrible compensation for (FINALLY) delivering Anniversary flowers at 5p! I was told that had I called the florist directly, they would have delivered them in the morning and cost less. I don't mind paying a little more for convenience. This was definitely not convenient. I paid more, got less, and had to spend over an hour tracking down my order. I will never use again and I am seeking all forms of media to ensure they get the lowest reviews possible. I hope NOBODY ever has to deal with them. Very troubling that they showed up at the top of a google search. shows that $$ for advertising takes precedence over quality of service."
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