- STORE REVIEWS
- PRODUCT REVIEWS
2007-10-25
2/5
"This has been a very interesting experience shopping with them. Originally I had ordered 5 sets of scrubs from them. It took over 2 weeks to arrive. When they did arrive, I tried on the sets and discovered the pants were too big. I emailed and confirmed that I had returned them but that I needed a different size than what was indicated on the return slip. One representative confirmed they made the change on the order. ANOTHER 2 weeks out my order arrives with the wrong size pants. I returned my full order this time telling them just to send me 2 other sets and gave the specifics on the sizes. I just received an email today which is another 2 weeks after they received my return, telling me they are just sending me a refund. Basically it's been almost 2 months later and I still have no scrubs from them.
They have very poor customer service skills. I had stressed both by email and on the return slip that if they had any questions regarding my return instructions to please call or confirm by email. I received no communication from them regarding my exchange."
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Merchant Member
2007-10-23
1/5
"Never again would I buy from this company nor recommend them to any of my friends.
I purchased my PC on Sept. 22, 2007. At checkout on the site it told me expected shipment date would be Oct. 2, 2007. It didn't arrive until Oct. 18, 2007.
They have terrible customer service. They do not respond to emails and good luck trying to get through by phone. I attempted to call them 2 days before they shipped out to upgrade the OS I had ordered. When they finally answered the phone I was placed on hold for 30 minutes with no final answer. I emailed them numerous times with my upgrade request and they ignored that too.
When my system arrived it wasn't even connected right. They didn't have the HD connected nor one of the fans and they connected the PC speakers outlet to work only from the headphones slot located at the front of the case instead of the back like it's suppose to. They also didn't include the screws needed for my Case's front door hinge.
I am not a PC person, this is why I didn't just build one myself. I ordered it hoping I would be able to plug it in and go. I didn't anticipate having to track down someone to come over and "hook it up" for me."
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