"When I wrote in, I didn't think I would be assisted fully, however, I was absolutely incorrect. Joe was awesome from the moment we started chatting. I was thinking, why would a company offer such a great package with a discount and then offer fabulous support... Well it turns out that your company hires those people like Joe. Joe did not make me feel bad about spelling errors, gave me options that helped, offered to jump on the laptop/ remote in to assist with the download. He was super helpful, very kind and human. I appreciate him so very much and hope you continue hiring people like him Joe offered to be available when needed in the future, amazing. I am going to send this link and information to others that I know. Sending much love and appreciation, Angel Hope"